Terms of Service

Last updated: October 2026

Welcome to JollyBlanket!

These Terms of Service govern your use of the JollyBlanket website and any purchases made through our online store.

By accessing our website, using our services, or placing an order, you agree to be bound by these Terms of Service and any additional policies referenced on our website, subject to applicable law.

If you do not agree with these terms, please do not use our website or services.

1. Online Store Terms

By using this website, you confirm that you are legally capable of entering into a binding agreement under the laws applicable to you.

If you are using the website on behalf of another person or organization, you confirm that you have the authority to do so.

You may not use our products or services for any unlawful, fraudulent, abusive, or unauthorized purpose.

2. General Conditions

We reserve the right to refuse service for legitimate reasons, including suspected fraud, misuse of our website, abuse of our policies, or unlawful activity.

We may modify, suspend, or discontinue any part of our website or services where reasonably necessary, subject to applicable law.

3. Product Information

At JollyBlanket, we make reasonable efforts to ensure that our product descriptions, specifications, images, pricing, and other information are accurate and up to date.

However, minor variations may occur.

Product images are provided for illustrative purposes. Actual products may vary slightly in colour, finish, packaging, texture, dimensions, or minor design details due to lighting, screen settings, manufacturing differences, supplier updates, or product improvements.

Our Christmas colouring blankets are designed to provide a fun and creative holiday activity. Customers should review product descriptions, included accessories, care instructions, and any applicable warnings before use.

Colouring results may vary depending on the colouring technique and the use of the included colouring supplies.

Nothing in this section limits mandatory consumer rights under applicable law.

4. Prices and Payments

Prices are displayed in the applicable market currency where available.

Prices may change without prior notice, subject to applicable consumer protection laws.

You agree to provide current, complete, and accurate billing and payment information when placing an order.

We reserve the right to correct pricing errors and, where legally permitted, cancel orders affected by obvious pricing or technical errors.

If payment has already been collected for a cancelled order, the applicable amount will be refunded.

5. Orders

Placing an order does not automatically guarantee acceptance.

We reserve the right to refuse, limit, or cancel an order where reasonably necessary and permitted by law, including in cases involving:

• Product availability

• Suspected fraud

• Payment issues

• Obvious pricing errors

• Incorrect customer information

• Unusual purchasing activity

• Technical errors

If we cancel an order after payment has been collected, we will issue the applicable refund.

6. Shipping and Delivery

Shipping times are estimates and may vary depending on the destination, carrier, customs processing, and other logistical factors.

Our current estimated delivery times and shipping conditions are described in our Shipping Policy.

We will comply with applicable legal requirements concerning delivery, delays, and customer remedies.

Customers are responsible for providing a complete and accurate shipping address.

If you notice an error in your shipping information, please contact us as soon as possible at:

hello.jollyblanket@hotmail.com

7. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

Customers must contact JollyBlanket before sending a return to obtain the appropriate instructions, except where applicable law provides otherwise.

Because our product is a colouring blanket, blankets that have been coloured, washed, or otherwise used may not qualify for standard change-of-mind returns, where permitted by applicable law.

These restrictions do not affect mandatory consumer rights concerning defective, damaged, incorrect, or non-compliant products.

Unless otherwise required by law or resulting from an error on our part, customers are responsible for return shipping costs.

8. International Orders

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by local authorities.

Unless otherwise stated at checkout, and where permitted by applicable law, these charges are the responsibility of the customer.

Customers are responsible for complying with applicable import and customs requirements in their destination country.

9. Accuracy of Billing and Account Information

You agree to provide accurate and complete information for purchases made through our store.

You agree to promptly update your information where necessary so that we can process your transactions and contact you regarding your order.

10. Optional Tools and Third-Party Services

We may provide access to services, tools, or features offered by third parties, including payment processors, shipping providers, and website applications.

These services may be governed by their own terms, policies, and privacy practices.

We are not responsible for the independent acts, availability, security, or performance of third-party services outside our reasonable control, subject to applicable law.

11. Third-Party Links

Our website may contain links to external websites or third-party services.

We are not responsible for the content, accuracy, privacy practices, products, or services provided by third-party websites, except where applicable law provides otherwise.

Accessing third-party websites is at your own discretion.

12. Intellectual Property

All content on the JollyBlanket website, including branding, product names, graphics, photographs, videos, text, product descriptions, layouts, and marketing materials, is owned by, licensed to, or used with permission by JollyBlanket.

You may not reproduce, distribute, republish, modify, sell, or commercially exploit our website content without prior written authorization, except where permitted by law.

All trademarks, logos, and product names remain the property of their respective owners.

13. User Content

If you submit reviews, photographs, videos, comments, feedback, or other content to us, you confirm that you have the right to provide that content.

You must not submit content that is unlawful, abusive, defamatory, misleading, infringing, or harmful.

Where permitted by law, you grant JollyBlanket a non-exclusive, royalty-free permission to use content voluntarily submitted for publication, customer feedback, or promotional purposes, subject to applicable privacy laws and any permissions required for identifiable individuals.

We reserve the right to remove content that violates these Terms or applicable law.

14. Prohibited Uses

You may not use our website or services to:

• Violate applicable laws or regulations

• Commit fraud or engage in deceptive activity

• Infringe intellectual property rights

• Transmit viruses or malicious software

• Attempt unauthorized access to our systems

• Interfere with website functionality or security

• Collect personal information unlawfully

• Submit false or misleading information

• Abuse our refund, return, or promotional policies

• Engage in harassment or other unlawful conduct

We reserve the right to restrict access or cancel orders where misuse is identified, subject to applicable law.

15. Product Use and Care

JollyBlanket products are intended to be used according to their product descriptions and care instructions.

Customers should:

• Follow the instructions provided with the product and any included colouring supplies.

• Supervise young children during use where appropriate.

• Keep colouring supplies away from children who may be too young to use them safely.

• Follow the applicable washing and care instructions.

• Store the blanket and colouring supplies appropriately.

• Discontinue use if a product appears damaged or unsafe.

Colouring results and the appearance of the blanket may vary depending on use and care.

Nothing in this section limits any legal obligation relating to product safety, quality, or consumer protection.

16. Disclaimer of Warranties

To the extent permitted by applicable law, our website and online services are provided on an "as available" basis.

We do not guarantee that access to the website will always be uninterrupted, completely secure, or error-free.

Nothing in these Terms excludes any warranty, guarantee, or consumer protection that cannot legally be excluded.

17. Limitation of Liability

To the fullest extent permitted by applicable law, JollyBlanket will not be liable for indirect, incidental, special, consequential, or similar damages arising from the use of our website or services where such exclusions are legally enforceable.

Nothing in these Terms limits liability where such limitation is prohibited by law, including any mandatory liability relating to defective products, personal injury, or consumer protection.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold JollyBlanket harmless from third-party claims, losses, liabilities, or reasonable expenses arising directly from your unlawful misuse of our website or violation of these Terms.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, the remaining provisions will continue in effect to the extent permitted by applicable law.

20. Waiver

Failure by JollyBlanket to enforce any provision of these Terms does not constitute a waiver of that provision or any other legal right.

21. Changes to These Terms and Governing Law

We may update these Terms of Service from time to time to reflect changes to our business, products, services, website, or legal obligations.

Any updates will be posted on this page with a revised "Last updated" date.

Changes will apply prospectively unless otherwise permitted by law. Any modifications to existing consumer contracts will be handled in accordance with applicable legal requirements.

These Terms are governed by the laws applicable to our business and the mandatory consumer protection laws applicable to each customer.

Nothing in these Terms is intended to deprive a customer of mandatory rights available under the laws of their country, state, province, territory, or region.

22. Contact Information

If you have questions about these Terms of Service, your order, our products, or our store policies, please contact:

JollyBlanket Customer Support

Email: hello.jollyblanket@hotmail.com

Our team is committed to providing helpful support and resolving customer concerns fairly and efficiently.